Terms and Conditions
KATIE DALY’S IRELAND COMPANY TERMS AND CONDITIONS
It is the passenger’s responsibility to understand the following terms and conditions. By booking travel with Katie Daly’s Ireland, the passenger agrees to adhere to and accept all terms and conditions.
PAYMENTS
We accept the following Credit Cards: American Express, MasterCard, Visa, and Discover, or check made payable to Katie Daly’s Ireland. Purchaser’s credit card will be charged in the United States by Katie Daly’s Ireland.
CHANGE AND CANCELLATION POLICY:
All payments are non-transferable and non-refundable (unless otherwise noted). All bookings are subject to the below deposit and cancellation policy. All land itinerary changes are discretionary and incur a minimum fee of $50 per change plus any additional costs incurred. For air, change penalties vary. Please note for group bookings (of 10+ people), terms and conditions may vary and will be supplied at time of booking.
Deposit of 10% would be due to confirm the booking. Full & Final Payment due 5 weeks prior to departure. Deposits and Final Payments are non-refundable. If in the event of cancellation, the following penalties apply:
35 Days in Advance of travel, -50% charge
21 Days in Advance of travel, -75% charge
10 Days in Advance of travel -100% charge
TRIP PROTECTION
Optional Travel Protection Plan is available – this plan cost is based on trip cost, age & state of residency. Full plan details can be found here: IMG Insurance
REFUNDS FOR UNUSED SERVICES
No refunds will be made for unused services or vouchers once travel arrangements have commenced.
AIR ARRANGEMENTS
Katie Daly’s Ireland is not responsible if an airline cancels, reschedules, or delays a flight for any reason. If you miss your departure flight, it is your responsibility to work with the airline on which you are ticketed to reach your destination. Operator is not responsible for any additional expenses you may incur prior to joining your trip. Operator is not responsible for and will not provide any refund for portions of trips missed due to canceled, rescheduled, or delayed flights.
For air purchased through Operator, if any air schedule requires an overnight stay in a gateway city, it is the client’s responsibility to secure accommodations is at client’s expense. Air routings are subject to availability. Routings are not guaranteed and are subject to change at any time.
If you make your own flight arrangements, Operator will not be responsible for any loss resulting from cancellation or changes in international gateways or travel dates. We recommend that you do not purchase airline tickets with high penalty charges for changes.
PARTICIPATION
For the benefit of everyone on your vacation, Operator reserves the right to accept or reject any vacation participant and to remove any participant whose conduct is deemed incompatible with the interests of the other participants. We will not refund nor cover any cost or expenses you incur if we have to terminate your vacation arrangements due to your unacceptable behavior.
TRAVELERS WHO NEED SPECIAL ASSISTANCE
You must report any disability requiring special attention to Operator at the time the reservation is made. Operator will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so nor is it responsible for any denial of services by air carriers, hotels, restaurants, or other independent suppliers. The Americans with Disabilities Act is only applicable within the United States and facilities for disabled individuals are limited outside its borders. Most transportation services, including the touring motorcoach, are not equipped with wheelchair ramps. We regret that we cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motorcoaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance and must assume full responsibility for their well-being.
SMOKING
Smoking is not allowed on transportation that is exclusively provided by Operator. Passengers should check the smoking policies at individual hotels, airlines, for more specific information.
PRICES
All package prices listed herein are per person and are based on double occupancy unless otherwise noted.
PLEASE NOTE: All rates are shown in U.S. dollars include all carrier and government-imposed taxes/fees/facility charges and the September 11th Security Fee of $5.60 for US enplanements. Airline-imposed baggage or service fees may apply and be due at the airport; please consult your airline prior to departure for the latest fees. These rates are based on exchange rates, tariffs and tax rates in and may be subject to change without notice. Each individual vacation package price includes charges for research, itinerary preparation and planning, currency transfer and booking procedures. In each case, the quoted price represents a complete package price and an itemization of individual component prices will not be rendered under any circumstances.
VISAS & PASSPORTS
You are responsible for obtaining and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the countries you will visit. Non-U.S. citizens must consult with appropriate consulates to determine if any visas are needed and are responsible for obtaining all visas and entry documents independently. Operator is not responsible for providing you with specific visa and passport information or documentation and Operator cannot accept liability for any passenger refused entry onto any transport or into any country due to failure of the passenger to carry correct documentation. All passengers traveling internationally are required to have a passport. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip. It is recommended you have a minimum of three blank pages in your passport when traveling, as many countries require blank pages. Multiple-entry visas are required for some vacations. It is your responsibility to verify all visa and passport requirements.
ACCOMMODATIONS
The accommodations listed on the website are intended to be used on all departures; however, if a change becomes necessary for any reason, including additional departures on the same date, the accommodations substituted will be equivalent to those shown. All accommodations are arranged as stated herein. We reserve the right to substitute hotels, car models, golf and sightseeing listed herein for similar product categories as conditions may require. Hotel rooms in some international countries are typically smaller and less standardized than those in the United States and do not always offer air conditioning and other amenities. Please note that a “twin room” generally includes 2 twin beds placed side by side. Single rooms often only include one twin bed and are smaller than twin sized rooms. Please note that accommodation check-in times vary worldwide. It is standard hotel policy that hotel check-in is generally not possible before 2:00 p.m. local time.
CAR RENTAL INFORMATION
Car Rental Coverage included Collission Damage Insurance – vehicle deductibles vary based on vehicle type booked & more information can be supplied at time of booking. Additional optionals are available at vehicle collection, such as insurance, additional driver, and luggage protection.
Driver Supplements are as follows and must be paid to car rental company at the time of the car pickup in Ireland:
-Minimum age: 21 years through 24 years – There is an insurance surcharge of €30 per day plus tax.
-Maximum age: There is no maximum age for drivers in Ireland; however, all drivers aged 71 years or more must rent an “automatic transmission” vehicle. They must also produce their insurance policy which states they have coverage in their home country
-Additional driver charge – approximately €10 per day plus tax
FEE DISCLOSURE
Any non-covered liability of the car is held on the client’s credit card during the course of the rental and released after the car is returned in its original condition.
FUEL POLICY
All customers will be offered a full tank of fuel at a discounted rate and be requested to return the vehicle empty to eliminate any potential delays at check-in. The customer has the option to return the car full and in this case a refund for fuel charged at time of pick up will be provided.
(If you normally drive in the US please ensure you are putting the proper fuel in the car. In the US a green handle denoted diesel fuel but in Ireland a green handle denotes non-leaded fuel). Please always read the label.
Any non-covered liability of the car is held on the client’s credit card during the course of the rental and released after the car is returned in its original condition.
BAGGAGE ALLOWANCE
Porterage for one suitcase can be included for group bookings only, and will be noted on quote & confirmation at booking. Airport porterage is not included unless otherwise specified in your travel documents. Due to limited capacity, your single bag should have dimensions not exceeding 30″x18″x10″ and weight not exceeding 50lbs (22kg). Your air carrier may have stricter weight/dimension limitations. Some vacations have more restrictive regulations than these listed above. Please refer to your Travel Documents for more information.
Size and weight limitations for carry-on and checked baggage vary from airline to airline and even according to destination, and are becoming more restrictive. Some airlines are also charging fees for checked baggage, including the first checked bag, and these fees are not included in the vacation package. Please check with your airline(s) directly for baggage information and regulations. Tour Operator is not responsible for additional fees imposed by air carriers regarding baggage. Regulations within most airports require that travelers handle their own luggage through customs. No responsibility is accepted for loss of or damage to baggage or any of the traveler’s belongings throughout the duration of the vacation. Insurance is recommended.
Carry-on bags should not exceed the dimensions of 12″x11″x6″. For safety reasons, wheeled carry-on bags are not suitable as hand luggage Carry-on bags must be small enough to store in overhead bins or under the seat in front of you. We regret that we are unable to accept a second suitcase or any luggage exceeding the guidelines above. An additional fee may be collected by the Tour director directly is the above conditions are not strictly adhered to.
NOT INCLUDED IN YOUR VACATION PRICE
Some fees which are not included in your vacation may be the following: passports; visas and vaccinations; tips to your Tour or Cruise Director, Local Host, driver, Local Guides, laundry; telephone; minibar; alcohol, beverages, and food outside of the contracted Operator menu as presented at a hotel or restaurant (these extra items will be billed to you before leaving the hotel, or restaurant); optional excursions; airport transfers on non-qualifying flights; porterage at airports and train stations; Travel Protection premiums; excess baggage fees; and all other items not specifically mentioned.
REFUNDS
The Tour Operator reserves the right to determine eligibility for requested refunds. All claims for refunds must be submitted in writing within 30 days of end of travel date.
RESPONSIBILITY
Payment of the trip itinerary constitutes consent to all Legal policies and terms and conditions described here. Neither the Operator nor any mentioned or unmentioned subagents/affiliates shall be held responsible for any personal injury, property damage or other loss a passenger incurs on any tour arising from acts or omissions by any air carrier, public transport company, hotel, car rental company, subcontractor or other person or organization, whether or not such company is rendering any services supplied on the tour. All tickets and vouchers are issued and supplied subject to the foregoing and to any and all terms and conditions under which transportation and services are provided. The Tour Operator accepts no responsibility for losses or expenses due to delay or changes in schedules, flight cancellations or misconnections due to mechanical problems, sickness, quarantine, weather, acts of God, strikes, government actions, war, terrorism or other circumstances beyond its control. Passengers must bear all such losses or expenses. To guard against unforeseen circumstances, we recommend you purchase our optional travel protection plan offered with each booking. The Tour Operator reserves the right to alter prices at any time prior to departure and without prior notice if circumstances so warrant. Any devaluation or revaluation of currencies may affect published prices.